The Financial Clinic developed customized tools and resources for the domestic violence field on its online financial coaching platform, Change Machine, to equip domestic violence case managers and advocates with tools and strategies to support survivors to take critical action steps to build confidence, establish security, and gain control of their financial lives.
Armed with these new skills, survivors are better positioned to break the cycle of violence – including financial abuse – and establish lasting independence. The Clinic trains advocates to screen survivors and make referrals (when necessary) in a range of consumer debt cases, including credit card collection, student loan default, foreclosure, tax disputes and identity theft.
The Financial Clinic’s Amy Cao authored the chapter, “Identity Theft & Survivors of Domestic Violence,” for the Center for Survivor Agency & Justice’s Guidebook on Consumer & Economic Civil Legal Advocacy for Survivors: A Comprehensive and Survivor-Centered Guide for Domestic Violence Attorneys and Legal Advocates.
The Financial Clinic developed customized tools and resources for the re-entry field on its online financial coaching platform, Change Machine, to assist re-entry programs to reduce recidivism by addressing the financial insecurity issues their customers face. The tools and strategies can empower formerly incarcerated individuals to develop essential skills to gain control of their financial lives and improve their transition from prison to mainstream society. The lessons cover a range of consumer debt cases, including child support arrears and interest that accrue while the parent is in prison, predatory colleges that target prisoners, and the high rates of identity theft experienced by incarcerated men and women.
The Clinic’s documented work to improve the financial security of low earners by embedding financial development strategies into workforce development programs. Low-wage workers whose career coaches incorporated financial coaching into their service delivery models worked 67 percent more hours and increased earnings by 27 percent. By simultaneously uncovering and taking pro-active steps to resolve customers’ financial insecurity issues, programs can achieve greater workforce outcomes.